Problems & emergencies
I missed an important appointment
Contact them the same day, explain, and rebook. Missed healthcare appointments usually cost a fee.
What to do
| Appointment | What happens | Do |
|---|---|---|
| Healthcare | A missed-appointment fee, even with a free card | Call the clinic and rebook |
| Service centre identity check | Your case waits | Book a new time online |
| Driving test | The fee is usually lost | Book and pay again |
| Migrationsverket or police | Your case may be delayed | Contact them the same day |
Official sources
Rules and fees change. Always confirm on the official page before you apply or pay. Last checked 14 Oct 2026.