Problems & emergencies
I lost my residence permit card
Report it to the police, send a copy of the report to Migrationsverket, and wait for a letter about booking new photos and fingerprints.
Steps
Report it to the police
Online at polisen.se or on 114 14. Keep the report.
Send a copy to Migrationsverket
Post a copy of the police report to Migrationsverket, Box 1430, 171 27 Solna.
Wait for the letter
Migrationsverket writes with information on booking a photo and fingerprint appointment at a state service centre.
No valid ID at all?
Do not go to the service centre. Contact Migrationsverket via My page or by phone; they book you at one of their own offices.
Nothing within 14 days?
Contact Migrationsverket via My page or by phone.
Official sources
Rules and fees change. Always confirm on the official page before you apply or pay. Last checked 14 Oct 2026.