Banking & BankID
Opening a Swedish bank account
You have a legal right to a basic payment account, even without a personnummer — but each bank decides its own ID checks, and BankID needs a personnummer. Here is how to get an account opened.
At a glance
- Your right
- A basic payment account if you live legally in the EEA
- Bank must decide within
- 10 bank days of a complete application
- Easiest with
- Personnummer + Skatteverket ID card
- Cost
- Varies by bank; fees must be reasonable
Overview
Your right to an account — and its limits
| What applies | |
|---|---|
| Basic payment account | A legal right for consumers resident in the EEA. Lacking a personnummer is not, in itself, a reason to refuse. |
| What “basic” includes | Deposits, cash withdrawals, a debit card for shops and online, autogiro and payments, including through the bank’s online services. |
| When a bank can refuse | If opening the account would break the anti–money laundering law, or for other special reasons (for example fraud using an account). |
| Decision time | Within 10 bank days of a complete application; a refusal must be in writing, free of charge. |
| BankID | Not a legal right. Each bank decides, and BankID currently requires a Swedish personnummer. |
Step by step
Choose a bank
Compare a few — see Swedish banks explained. Ask friends which branch near you is used to newcomers.
Book an appointment
Most banks want you to book a meeting to open an account in person. Book on the bank’s website or by phone and say you are new in Sweden.
Prepare your documents
Answer the bank’s questions
Banks must ask why you want the account, where your money comes from and how you will use it. This is required by law — answer honestly and bring proof.
Ask for a “betalkonto med grundläggande funktioner” if refused
If they say no, ask for the reason in writing and explicitly ask for a basic payment account.
Then get BankID and Swish
Once the account is open and you have a personnummer, ask for Mobile BankID.
Questions to ask at the meeting
If the bank refuses
Get the refusal in writing
The bank must give it to you, free of charge.
Complain to the bank
Contact the bank’s complaints officer (klagomålsansvarig) — contact details are on the bank’s website.
Ask for free advice
Konsumenternas Bank- och finansbyrå gives free, independent advice.
Take it to ARN
The National Board for Consumer Disputes (ARN) can try your case. There is no minimum amount for this kind of dispute; it takes about six months.
Official sources
Rules and fees change. Always confirm on the official page before you apply or pay. Last checked 14 Oct 2026.
- Konsumenternas Bank- och finansbyrå: Right to a basic payment account (Swedish)konsumenternasbankochfinansbyra.se
- Konsumenternas Bank- och finansbyrå: BankID (Swedish)konsumenternasbankochfinansbyra.se
- Konsumenternas Bank- och finansbyrå: New in Sweden (easy Swedish)konsumenternas.se
- ARN – National Board for Consumer Disputesarn.se